Privacy Policy

Lucy's Pet Services are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practises regarding your personal data and how we will treat it. For the purpose of GDPR, (General data protection regulation) the nominated representative for the purpose of the regulation is Rachael Hopkins of Owls Barn, St.Weonards, Hereford, HR2 8PU.

We will collect and process the information you give us when filling in contact form on the website or by correspondence with us on the phone,email or otherwise. This includes information you provide  to register your interest in using our services, subscribe to the newsletter or confirming a booking. The information you give us may include your name, address, email address and phone number. If you do not wish to provide some of this information it may make it more difficult for us to carry out services. Information about website users may be collected by Google analytics to help improve the site.

The information you give us will be used to pride the services thatvyoubrequest from us. If you agree, we will contact you via email only to send you an adhoc newsletter or changes/updates to services. We do not share your information with third parties.

If any information about you or your pet changes then please let us know so records can be updated. You may ask to have your information corrected or removed if deemed inaccurate.

Any changes made to this policy in the future will be posted on the website and where appropriate customers may be notified by email. 

We take handling peoples data very seriously, please contact us if you have any complaints.